Answer every patient call 24/7. Book, reschedule, and cancel appointments in real-time — directly within your Patient Management System. Custom-built from scratch, not plug-and-play.
No obligations. No credit card. 30-minute call.
Serving GPs, physiotherapists, psychologists, dentists, and specialists across Melbourne, Sydney, Brisbane, and all of Australia.
It is not just a missed call. It is a chain reaction that costs your clinic patients, revenue, and reputation — every single day.
62% of patients prefer calling over booking online
Average hold time exceeds 8 minutes during peak hours
1 in 4 patients abandon the call before speaking to anyone
75% of patients will try a competitor after one poor phone experience
You have permanently lost that patient and their lifetime value
Solium AI handles both inbound and outbound patient communication, so your clinic captures every opportunity and your staff can focus on delivering care.
Zero wait time, 24/7. Every patient call is answered professionally, day or night, weekends and holidays included.
Appointments are managed in real-time, directly within your Patient Management System. No double-bookings, no manual entry.
Common questions are answered automatically. Complex or edge-case queries are seamlessly transferred to the right staff member.
Proactive calls to confirm upcoming appointments. If a patient cannot attend, the AI reschedules or cancels in real-time.
Re-engage patients who have not visited in a while. The AI books them in for a follow-up or check-up consultation.
Process payments over the phone securely, reducing outstanding balances and improving cash flow for your clinic.
Other providers offer plug-and-play or set-and-forget AI. We take a different approach. Every receptionist is custom-built and fully managed by our team.
No templates. No generic setups. Every AI receptionist is built specifically for your clinic's workflows, call flows, and terminology.
You focus on healthcare — we handle the tech. Our team manages onboarding, configuration, testing, and iteration so you don't have to.
Every receptionist goes through a rigorous testing and refinement phase. We don't go live until it performs exactly the way your clinic needs.
Track every call, booking, and interaction through a live dashboard. Get clear insights into your receptionist's performance and your clinic's metrics.
We handle the entire setup. You focus on patients.
We learn about your clinic, your Patient Management System, call volume, and specific workflows — so we can tailor the AI to your exact needs.
We custom-build your AI receptionist, train it on your call flows and terminology, connect it to your booking system, then test and refine until it performs perfectly.
Your AI receptionist goes live and starts taking real calls. You get access to your real-time dashboard. We continue monitoring and optimising performance.
Listen to a real conversation between our AI virtual assistant and a patient booking an appointment.
Ready to demonstrate
Sample conversation: Patient booking appointment
Ready to provide your patients with instant, professional communication? Our AI virtual assistant can handle calls just like this, 24/7.
Hear from the clinics that switched to Solium AI.
“Since we started using Solium AI, the way we handle calls has completely changed. We’re barely missing any now, and we’re not constantly running back to the phone in the middle of treating patients. I...”
“When things get busy and the phones start ringing nonstop, Solium AI jumps in straight away. Patients aren’t left waiting, which they really appreciate, and it’s taken a heap of pressure off the front...”
“I’ll be honest, we weren’t totally sure how well it would work at first, but it’s turned out to be a great addition to the practice. Having calls answered around the clock has cut down on cancellation...”
Join healthcare clinics across Australia that have transformed their patient communication with a custom AI medical receptionist from Solium AI.
Book a free discovery call. We will show you exactly how a custom AI receptionist can work for your clinic — with no obligations.
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