AI Virtual Receptionist for Healthcare Clinics | Solium

Solium provides AI virtual receptionist services specifically designed for healthcare practices across Australia. Our intelligent phone system ensures every patient call is answered immediately, 24/7.

Specialising in healthcare communication automation, our AI receptionist handles appointment bookings, patient enquiries, and clinic administration seamlessly. Never lose another patient to missed calls with our advanced medical practice AI solution.

Trusted by healthcare providers nationwide, our AI virtual receptionist integrates with all major practice management systems including Cliniko, HotDoc, and Zedmed to streamline patient communication and boost appointment bookings.

Never Miss Another Patient Call.

An AI voice receptionist that answers, books, cancels, and reschedules; so your clinic never loses business to missed calls again.

Hear Our AI in Action

Listen to a real conversation between our AI virtual assistant and a patient booking an appointment.

AI Virtual Receptionist

Ready to demonstrate

Sample conversation: Patient booking appointment

Experience This Level of Service for Your Practice

Ready to provide your patients with instant, professional communication? Our AI virtual assistant can handle calls just like this, 24/7.

Our AI Virtual Receptionist service provides 24/7 phone answering for healthcare clinics, handling patient appointments, enquiries, and administrative tasks automatically.

Specialising in healthcare communication, our AI receptionist integrates with practice management systems to streamline patient interactions and improve clinic efficiency.

AI Virtual Receptionist

The intelligent phone system that never sleeps, ensuring every patient call is answered immediately.

Instant Response

Patients get immediate answers, reducing wait times and improving satisfaction.

Personalised Service

Trained specifically for your practice, understanding your services and protocols.

Secure & Private

Secure handling of patient information with privacy protection and data security.

24/7 Phone Answering

Never miss another call. Our AI receptionist answers every patient enquiry professionally, day or night.

Smart Appointment Booking

Patients can book, reschedule, and cancel appointments instantly; directly integrated with your practice management system.

Patient Query Management

Handle common patient questions, provide practice information, and route complex queries to the right staff member automatically.

Ready to Transform Your Patient Communication?

See how our AI Virtual Receptionist can handle your patient calls, bookings, and enquiries 24/7.

Every Missed Call Is an Untreated Patient

The average healthcare caller is on hold for over 15 minutes. Most never call back. With Solium, that never happens again.

The Reality of Healthcare Communication Today

20 min
Average hold time in healthcare
1 in 4
Patients hang up before speaking to anyone
45%
Of reception staff report feeling overwhelmed
$90k+
Average annual revenue lost from missed calls

The Human Cost

  • Patients not getting the care they need when they need it
  • Staff burnout from constant phone pressure
  • Frustrated patients leaving negative reviews
  • High reception staff turnover and training costs

The Business Impact

  • Lost revenue from missed appointment bookings
  • Damaged reputation and patient trust
  • Inefficient clinic operations and workflow disruptions
  • Competitive disadvantage in patient acquisition
Solium AI Logo

There's a Better Way

What if every call was answered instantly, every patient felt heard, and your staff could focus on care instead of phones?

With Solium's AI Virtual Receptionist

0 sec
Hold Time, Every call answered instantly
24/7
Capacity to book appointments
100%
Patients never wait on hold
$90k+
Increase in revenue

Immediate Patient Benefits

  • Instant connection to your practice, any time of day
  • Professional, consistent service every single call
  • Quick appointment booking without waiting
  • Accurate information about services and availability

Clinic Transformation

  • Staff can focus on patient care, not phone management
  • Capture every potential appointment and enquiry
  • Reduce reception workload and stress levels
  • Improve patient satisfaction and clinic reputation

Stop Losing Patients to Missed Calls

See how our AI Virtual Receptionist can transform your clinic's patient communication in just one demo.

How We Set Up Your AI Receptionist

From discovery to deployment, here's how we bring your AI receptionist to life in just weeks.

Step 1

Discovery Call

We'll learn about your clinic, your current booking setup, and your call volume; so we can tailor the AI receptionist to your exact needs.

Step 2

Build & Customise

We train your AI receptionist to sound as you desire, follow your exact call flows, and connect directly with your booking system.

Step 3

Go Live & Optimise

Your AI receptionist goes live; ready to take real calls. We'll monitor performance, update responses, and ensure it stays optimised.

Ready to Get Started?

Book a discovery call today and see how our AI receptionist can transform your clinic's patient communication.

Book Your Discovery Call

Transform Your Clinic with an AI Virtual Receptionist

Never miss another patient call again. Our AI Virtual Receptionist handles appointments, enquiries, and patient communication 24/7; so you can focus on providing exceptional care.

24/7
Availability
99.99%
Call Coverage
~4 Weeks
Setup Time